Shipping


Effective Date: [24/05/2026]

Thank you for shopping with Wirsaw. We are committed to delivering your orders safely, quickly, and efficiently. Please review our shipping policy below for details regarding order processing, shipping timelines, delivery, and related information.

1. Order Processing

All orders are processed within [ THREE BUSINESS DAYS ] after payment confirmation.

Orders are not processed or shipped on:

  • Sundays

  • Public holidays

  • Company-declared holidays

In case of unusually high order volumes or unforeseen delays, processing times may be extended. Customers will be informed if significant delays occur.

2. Shipping Locations

We currently ship across:

  • Saudi Arabia

  • Selected international locations (if applicable)

Please ensure that your shipping address is accurate and complete to avoid delivery issues.

3. Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location

  • Product weight and dimensions

  • Shipping method selected

We may occasionally offer:

  • Free shipping promotions

  • Discounted shipping offers

  • Minimum purchase shipping benefits

Any such offers will be clearly displayed on the website.

4. Estimated Delivery Time

Estimated delivery timelines:

  • Metro cities: [3–5 BUSINESS DAYS]

  • Other regions: [5–10 BUSINESS DAYS]

  • International orders: [7–21 BUSINESS DAYS]

Delivery times are estimates only and may vary due to:

  • Courier delays

  • Weather conditions

  • Customs clearance

  • Remote area accessibility

  • High-demand periods

5. Order Tracking

Once your order is shipped, you will receive:

  • A shipping confirmation email

  • Tracking details

Customers can track their shipment using the courier tracking link provided.

6. Delayed or Lost Shipments

If your package is delayed beyond the estimated timeframe, please contact us at info@wirsaw.com

While we work closely with our courier partners, Wirsaw is not liable for delays caused by:

  • Courier service interruptions

  • Natural disasters

  • Customs procedures

  • Incorrect shipping information provided by the customer

In cases of lost shipments confirmed by the courier partner, we will review the matter and provide an appropriate resolution.

7. Incorrect Address Information

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided:

  • Delivery delays may occur

  • Additional shipping charges may apply

  • Orders may be returned or canceled

We are not responsible for failed deliveries due to inaccurate customer information.

8. Damaged Packages

If your package arrives damaged:

  1. Take photos of the package and product immediately

  2. Contact us within [48 HOURS] of delivery

  3. Include your order number and supporting images

We will assess the issue and arrange a replacement or resolution where applicable.

9. International Shipping (If Applicable)

For international orders:

  • Customers are responsible for customs duties, taxes, and import fees

  • Delivery timelines may vary by destination country

  • Customs clearance delays are beyond our control

Please check your country’s import regulations before placing an order.

10. Contact Information

For shipping-related questions or support, contact us:

[Wirsaw]
Email: info@wirsaw.com
Address: Riyadh, Saudi Arabia